Day Support Program (DSP)

DSP supervisors provide oversight to day support workers, and outreach workers. In this role, they are responsible for the quality of services that are provided for community access, and the supervision of front line workers. Specific day to day tasks would include, developing Annual Service Plans, Safety Plans, and Risk Plans. Attending intake meetings, applying for funding, interviewing and hiring staff are also significant aspects of the role. Orientating, and coaching staff, file maintenance, processing time sheets, and over-seeing necessary reporting are also job responsibilities. This role has a large organizational component that supports quality service in the area of community access.

Team Leader
Team leaders support the day program supervisors in many organizational duties, including Service Planning, file maintenance, ensuring monthly reporting is complete, and in developing a monthly calendar for each individual. They provide leadership and support to front line staff, helping develop effective strategies to support individuals, and ensuring team members are in good relationship with one another.

Day Support Worker
This is a full time, position focused on the day to day, hands on support of individuals who attend a day program. Support occurs in group settings where two to four individuals may be supported together. A typical day would include things like supporting individuals to participate in community activities (educational programs and recreation/leisure activities), or facilitating on-site activities like crafts, music, educational/life skills training. In this role, staff have an opportunity to develop strong relationships with adults with developmental disabilities, and support them in achieving personal goals that are a part of developing independence, and improving quality of life.

Outreach Worker
Outreach workers work both part time and full time. They provide day to day support to adults with developmental disabilities, on a one to one basis. Activities are highly individualized to the person being supported. Generally, activities focus on the development of life skills, and community access. They might be supporting someone in a volunteer position, helping them to access recreational activities, or helping an individual to discover community resources that are relevant to their interests and personal goals. In this position, the worker has a high level of independence, as support occurs in the community and is not based in a facility where they would have more regular involvement with other staff members. Generally, they will work closely with the family or support home of the individual to ensure a strong team approach to support.