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A New Beginning Starts With You

The Agency only posts open opportunities on our website, Indeed, ACDS, Canada Job Bank, and or accepted educational institutions in our field.

Community Living Alternative Services (CLAS) is committed to promoting the development and well being of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community and to promote inclusive living. We achieve this by providing a variety of services through our dedicated staff community, like you.

It’s a privilege to be part of their journey in life and to be the bridge they need at times to get across with a little support and guidance.

Please note: As part of our on-going commitment to the health, safety and well-being of our employees and the individuals accessing services and supports, we are now requiring full COVID-19 vaccination for all new hires who join us. Those hired should be prepared to provide proof of full COVID-19 vaccination along with other required records such as driver’s licenses, social insurance numbers, work permits etc.

Current Opportunities

Community Living Alternative Services (CLAS) is committed to promoting the development and wellbeing of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community, and to promote inclusive living. We achieve this by providing a variety of services through our dedicated frontline leadership and staff.

We are looking for a highly motivated and committed leader to join our Residential Support team as a Full Time, Permanent Program Supervisor in Calgary, Alberta. If you feel you can make a real difference to the individuals we support, by adding value to people’s lives and working with them to achieve their goals then this role is for you.

As a Program Supervisor, you will incorporate front-line supervisory functions and direct support/service responsibilities. As such, key accountabilities include training and mentorship of frontline staff, residential home visits and support provisions in cases of unforeseen staffing situations, and dedicated office-based work periods from our Calgary head office location.

To succeed as a Program Supervisor, you should be able to demonstrate the ability to:

  • Supervise staff in various situations to ensure effective and efficient implementation of policies and procedures
  • Act as a coach, mentor, the team resource for information on relevant policies, procedures, legislation, and regulations
  • Act as the principal liaison between staff and payroll, human resources, and senior program management (timesheets, training, employee file documents, etc.)
  • Build strong relationships with Guardians, Client Service Coordinators, Trustees, and other general service practitioners, as required
  • Have previous experience in residential support structures for persons with disabilities
  • Participate in the development of Individual Service Plans, Positive Behavior Approaches and Risk Plans
  • Attend psychiatric and medical appointments
  • Provide absence management support for frontline staff regarding LOA’s, WCB injuries, etc.
  • Provide support and consultation as required to the scheduling and afterhours On-Call team
  • Coordinate regular team meetings to ensure program compliance

You Will Bring:

Please note: As part of our on-going commitment to the health, safety, and well-being of our employees and the individuals accessing Agency services and supports, we are now requiring full COVID-19 vaccination for all new hires who join us. Those hired should be prepared to provide proof of full COVID-19 vaccination along with other required records such as driver’s licenses, social insurance numbers, work permits, etc.

Formal Education: Post-Secondary diploma/degree in Social Services, Community Rehabilitation, Disability Studies, or other humanities-related fields.

Experience: Roughly 2 to 5 years’ experience supporting individuals in residential and community settings. Experience dealing with adults with complex needs, developmental disability, mental health concerns and behaviors of concern including violent or self-harming tendencies is a must. 1+ years of supervisory and administrative experience is preferred. A combination of education and experience will also be considered.

Hours: You will primarily be working Monday to Friday, regular business hours, with a mix of home visitations and in-office work. You will also need to answer your phone after hours in emergency situations and be able to flex your schedule to work 1 Saturday or Sunday within every 4 to 6 weeks.

Knowledge, Skills, Abilities:

  • A positive attitude and belief that with specialized supports individuals can develop skills towards participating in their communities
  • Demonstrated supervisory, leadership and team building skills
  • Demonstrated ability to work effectively in a team-oriented work environment
  • Excellent communication skills
  • Excellent computer skills including familiar use of the full MS Office Suite (Word, Excel, etc.), proficient use of a variety of internal and external website formats, and the ability to navigate video conferencing technology
  • Must be able to identify issues, set priorities, and implement an appropriate plan of action
  • Well-developed reporting skills within sector standard subjects and timelines (daily, weekly, monthly)

Other Necessities:

-A valid driver’s license issued in Canada

-You will need to have a reliable vehicle and personal liability insurance with a minimum third-party liability coverage of two million dollars

-Successful candidate will need to provide a Criminal Record Check with a Vulnerable Sectors Search (new to within 3 months of your start date with us)

-Successful candidate will be asked for proof of COVID vaccinations or valid vaccination exemption documents on or by your orientation day

Why join our team?

We offer a unique and exciting work environment, where you have the opportunity every day to make a positive impact on our individuals’ lives. We want to encourage you to do your best, so as a full-time employee of CLAS you can look forward to:

  • A competitive starting salary based on your skills and experience
  • A comprehensive Group Health benefits package and company pension plan
  • Up to 25 days of paid work absences each year
  • Reasonable flexibility with schedule requests and a lieu time process for any extra hours worked
  • A wide range of learning and development opportunities in support of your personal and professional development goals

To Apply:

Please complete our online Employment Application form found at the top of this webpage.

*Note that only the internal applicants who have discussed their job change/job advancement interests with their Program Supervisor or Coordinator before applying will be advanced for interviews. Only those with suitable qualifications for the position will be contacted for interviews.

Community Living Alternative Services (CLAS) is currently seeking a leadership personality to fill the fulltime, temporary (maternity leave coverage) position of Outreach Program Supervisor.

Position Summary:

As a Program Supervisor, you will incorporate front-line supervisory functions and direct support/service responsibilities. This position will have direct supervision of staff and oversee a caseload of individuals accessing services. The diagnoses of these individuals vary but may include Autism, FASD, Global Developmental Delay, ODD, and issues with homelessness and addictions.

Duties and Responsibilities:

  • On-boarding and supervising Outreach Workers
  • Overseeing the day-to-day operations of the program including establishing routines and brainstorming new ideas
  • The completion, submission, and monitoring of required program documentation
  • Ongoing awareness and demonstrations of familiarity with program and Agency policies and procedures
  • In conjunction with senior leadership, oversee the implementation of program activities that are consistent with program goals and procedures, and align with the Agency’s philosophy and policies
  • Monitoring the development and implementation of Individualized Service Plans
  • Act as a liaison between program staff, the Program Coordinator, and other management
  • Maintaining relationships with guardians, supportive roommates, and/or other involved entities
  • Uphold legal standards such as Health & Safety, WCB, and Risk Management for the program and the Agency

Please note: As part of our on-going commitment to the health, safety and well-being of our employees and the individuals accessing services and supports, we are now requiring full COVID-19 vaccination for all new hires who join us. Those hired should be prepared to provide proof of full COVID-19 vaccination along with other required records such as driver’s licenses, social insurance numbers, work permits etc.

You will bring:

  • Degree or Diploma in Rehabilitation Studies / Human Services (Other closely related and medically relevant Degrees or Diplomas may be considered)
  • Minimum two (2) years’ experience providing direct supports to adults with physical and/or mental health issues
  • Leadership experience in medical or other support care fields is a must
  • Experience in aiding with program development and implementation
  • An established leadership background with experience in supervising groups, team building, and program implementation
  • Case management experience is preferred
  • A positive attitude and belief that persons with disabilities have the right and responsibility to define and pursue their life choices, and have active involvement in their community
  • Excellent verbal and written communication skills with strong computer/software skills
  • Effective time management and organizational skills

 

Hours:

The standard work week is 40 hours per week which typically runs from Monday to Friday, 8:30am to 4:30pm, however, the incumbent must be willing and able to flex their schedule when there are program and/or service changes, or if there is an emergency.

Other:

  • Must have a reliable car and third-party liability insurance with a minimum coverage of two million dollars ($2,000,000.00)
  • Successful candidate will need to produce Criminal Record Check with Vulnerable Sectors Search results
  • Must be fully vaccinated against COVID-19 (2 doses or more)

 

To Apply:

Please complete our online Employment Application form found at the top of this webpage. 

Benefits:

  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flextime, vacation pay, and sick pay
  • Life insurance

Community Living Alternative Services (CLAS) is continuously accepting applications for the role of Supportive Roommate.

The Supportive Roommate will be subcontracted to provide support to an individual with a developmental disability in your home by promoting and encouraging life skills and development. The Supportive Roommate provides support in all activities of daily living which may include, but not limited to, budgeting, laundry, household management, hygiene and making/attending medical appointments, planning and preparing healthy meals, and providing emotional support and opportunities for recreation and leisure activities.

To Apply:

Please complete our online Supportive Roommate Application form found at the top of this webpage. 

Community Living Alternative Services (CLAS) is currently seeking individuals to fill the position of Outreach Support Worker in both part-time and full-time roles.

Position Summary: This is a front-line community disability services role that has responsibilities to support and facilitate the development of skills and competencies that will assist persons with disabilities to access their community and pursue and fulfill their goals, objectives, and aspirations.

You will bring:

Experience: The is frequently an entry-level opportunity in providing support to individuals with disabilities.

Hours: Full-time and part-time shifts available. Flexible work hours; typically, Monday to Friday with all Stat holidays off.

Knowledge, Skills, Abilities:

  • Confidently provide frontline, face-to-face support to clients with varying challenges
  • Excellent verbal and written communication skills
  • Solid computer skills with the ability to access and understand websites, MS Office suite, and video conferencing technologies
  • Ability to present professionally
  • Positive Attitude
  • Strong time management and organizational skills
  • Ability to work independently
  • Ability to maintain composure when challenged by others
  • Must be able to identify issues, set priorities and implement an appropriate plan of action
  • Proven ability to work collaboratively
  • Must be willing and able to provide full community access supports which may sometimes include outdoor environments

Other:

  • Must have a reliable car with personal liability insurance with a minimum coverage of two million dollars ($2,000,000.00)
  • Valid driver’s license issued in Canada
  • Successful candidate will need to complete a Criminal Record Check with a Vulnerable Sectors Search.

We Offer:

  • Pharmacy & Optical discounts
  • Great work/life balance
  • Hourly wages based on education and experience

 

To Apply:

Please complete our online Employment Application form found at the top of this webpage. 

Community Living Alternative Services (CLAS) is committed to promoting the development and well being of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community, and to promote inclusive living. We achieve this by providing a variety of services through our dedicated staff member community, like you.

CLAS is currently hiring Relief Workers for our Residential Support Program. The successful candidate must have unlimited availability, a vehicle, and be able to travel within Calgary and surrounding communities. Typical hours are 9am-9pm or 9pm-9am.

To succeed as a Relief Worker you should be able to demonstrate the ability to:

  • Respond to behaviors of concern and implement approved support plans
  • Assist and support individuals to access and participate in the community in a meaningful way
  • Assist individuals in the development of social skills and meaningful relationships
  • Be aware of and adhere to established policies, practices and operational protocols.
  • Assist in or provide support in personal care routines such as bathing, dressing, and grooming when needed

 

You will bring:

Formal Education: Post Secondary Education in Social Work, Community Disability Studies, Criminal Justice, etc.

Experience: A minimum of six (6) months experience providing support to adults with mental/developmental disabilities. Experience dealing with challenging behaviors is a must.

Hours: Hours of work will be based on availability.

Knowledge, Skills, Abilities:

  • Ability to confidently provide front line, face to face support to individuals with varying challenges
  • Proven ability to work with physical and cognitive health concerns, self harming behaviors, and aggressive tendencies
  • Excellent verbal and written communication skills
  • Ability to respond/remain calm in emotionally charged situations
  • Positive Attitude
  • Solid computer and documentation skills
  • Strong time management and organizational skills
  • Must be able to identify issues, set priorities and implement an appropriate plan of action
  • Proven ability to work collaboratively

 

Other Necessities:

  • You will need to have a reliable car with personal liability insurance with a minimum coverage of two million ($2,000,000.00)
  • Successful candidate will need to complete a Vulnerable Sectors and Criminal Record Check

 

To Apply:

Please complete our online Employment Application form found at the top of this webpage. 

Community Living Alternative Services (CLAS) is currently seeking an individual to fill the position of Residential Support Worker.

Position Summary: This is a front line position responsible for the provision of day-to-day, hands-on support to a client living in their home.

You will bring
Formal Education: Some Post Secondary Education. Formal training in CPR and First Aid an asset.
Experience: A minimum of six (6) months experience in providing support to adults with mental/ developmental disabilities. Experience dealing with challenging behaviors a must.

Knowledge, Skills, Abilities:

  • Ability to confidently provide front line, face to face support to individuals with varying challenges
  • Excellent verbal and written communication skills
  • Ability to respond/remain calm in emotionally charged situations
  • Positive Attitude
  • Basic computer skills
  • Strong time management and organizational skills
  • Must be able to identify issues, set priorities and implement an appropriate plan of action
  • Proven ability to work collaboratively

Other:

  • Must have a reliable car with personal liability insurance with a minimum coverage of two million ($2,000,000.00) and SEF44 Protection Endorsement
  • Successful candidate will need to provide a current Police Security Clearance

To Apply: 

Please complete our online Employment Application form found at the top of this webpage. 

“I think of my role as a Support Home Monitor as one which allows me to be a bridge an important link between our agency, the support staff, and the individuals who we support. Working in this role has given me the opportunity to wear many ‘hats.’ I am a supervisor, a teacher, a role model, a support, an administrator, an extrovert, and an introvert. I have had a great amount of opportunity for professional development, and this has prepared me to deal with the challenges that arise in this role. I get to see how service delivery is organized, funded, and how this trickles down to affect communities and individuals. Every day I am able to witness individuals who are overcoming barriers in their daily life, reaching their personal goals, and be who they want to be, and this is amazing!”
Support Home Monitor

All Programs

Program Coordinator
This position provides leadership to the Residential Support program. They are critical thinkers whom lead by example and provide direction to build person centered programming for the individuals accessing support. They have a wide range of capabilities to understand and build consensus with individuals, staff, guardians and PDD representatives. A typical day of work may include: meeting with Supervisors/Team Leaders/On Call and the Program Director to debrief incidents, attending psychiatric appointments with individuals, interviewing individuals for program placement, report writing and working on various internal and/or external committees.

Program Supervisor
The Supervisors work in a dynamic and fast-paced environment. They bring high energy, enthusiasm and problem-solving skills to engage with individuals accessing supports to develop community inclusion and to live life to the fullest. They believe in the strength of community and provide support to front-line staff to improve the quality of life for individuals as they learn daily living skills and build relationships. They are great communicators and understand the value of professional documentation and reporting skills. A typical day of work may include: meetings to discuss Behaviour Support Plans or Individual Service Plans, interviewing and hiring staff, scheduling shifts, providing mentor ship and coaching to staff and maintaining files. Meeting Individuals in their homes and community to ensure the Individuals desires/goals are continuing in the direction the Individuals wishes.

Team Lead
The Team Lead is a multi faceted position which involves supporting frontline staff in their positions as well as supporting and engaging with individuals in care. Team leaders provide leadership by example, often being first in line to provide guidance to the frontline staff when new strategies and plans are implemented. As well, team leaders monitor and support frontline staff in accurately completing all documentation within the program. A typical day of work may include: meetings to discuss Behavior Support Plans and Individual Service plans, training of new staff, completion of documentation as per the program supervisor, management of the schedule to ensure shift coverage, responding to crisis situations, coaching staff, maintaining files and monitoring all program documentation to ensure completion and accuracy.

On Call Team Leader
The On Call Team Leaders provide support to all support staff in the Residential Support Program after office hours and on weekends. They’re supportive and non-judgmental when assisting Individuals and support staff through behaviours of concern, medical issues and other day to day programmatic goals. Working alone, they are quick thinkers who are able to break down complex situation and guide the caller through the experience with direction that considers all aspects of situation, with the desire to have the best possible outcome for all involved. A typical day of work may include: assisting support staff with questions regarding medication administration, guidance on how to handle/rectify a situation, finding coverage for support staff due to illness, injury or personal issues and updating the schedules, providing support/direction during a critical incident, debriefing with all involved after the incident and completing all required documentation. They report any event that requires hospitalization ambulance, fire or police, abuse allegation or injury to the Individuals, to their respective Guardian or Office of the Public Guardian.

Community Disability Service Practitioner
These employees understand the value of person-centered thinking in their daily support of individuals. They bring a curiosity to seeking opportunities to engage in the community and are passionate about exploring and presenting meaningful experiences and connections for individuals. A typical day of work may include: planning and assisting with recreational and skill building activities and programs, developing relationships with friends and community members and maintaining service delivery records.

Community Resource Facilitator
This is a full time position that supports adults with developmental disabilities and other disabling barriers (addictions, mental health, and homelessness). The Individuals accessing services are supported with 3-5 hours a week. The Community Resource Facilitator provides community resourcing, emotional support, guidance, direction, and community inclusion. The CRF also handles the documentation related to individual service goals.

Supported Living Coordinator
The Supported Living Coordinator (SLC) works within the Supported Living Program (SLP) which is a program that provides residential supports to Individuals who are 18 and older and are PDD eligible. We offer flexible models of service including Supportive Roommate, Supportive Neighbour and Respite. Each model of support is based on the Individuals support needs and recommendations from the PDD’s Service Plan.

The SLC works along side the Individual and their support network to ensure that the right services are being offered and that the right match has been found. It is the SLC primary responsibility to ensure the health and safety of the Individual and to ensure that the support an Individual is receiving is being delivered in a conscientious, warm, and caring manner. This is accomplished by the SLC completing regular home visits, monitoring for all health, and safety requirements within the homes and receiving detailed reports on a monthly basis.

The SLC is also responsible for the screening of all Supportive Roommates, Supportive Neighbours and Respite Workers (known as Subcontractors) as well as ensuring that Subcontractors are upholding their contractual obligations such as training requirements and documentation on an ongoing basis. The SLC also develops the Support Plans, completes the Individual Support Plan Reviews and collaborates with other agencies that may also be providing supports to that Individual.

Support Home Monitor
The Support Home Monitor works within the Supported Living Program (SLP) and is assigned to a Supported Living Coordinator (SLC). The role of the Support Home Monitor is similar to that of a SLC in that they monitor the homes and the supports that the Individuals receive. However, they do not develop Service Plans or complete the Individual Support Plans.

The primary role of the Support Home Monitor is to monitor support homes by completing regular home visits, monitoring for all health and safety requirements within the home and ensuring that Subcontractors uphold their contractual obligations such as training requirements, documentation and providing monthly summaries. The Support Home Monitor is also a resource person for the Subcontractors and is there to assist them with any questions or concerns they may have.

Supervisor
DSP supervisors provide oversight to day support workers, and outreach workers. In this role, they are responsible for the quality of services that are provided for community access, and the supervision of front line workers. Specific day to day tasks would include, developing Annual Service Plans, Safety Plans, and Risk Plans. Attending intake meetings, applying for funding, interviewing and hiring staff are also significant aspects of the role. Orientating, and coaching staff, file maintenance, processing time sheets, and over-seeing necessary reporting are also job responsibilities. This role has a large organizational component that supports quality service in the area of community access.

Team Leader
Team leaders support the day program supervisors in many organizational duties, including Service Planning, file maintenance, ensuring monthly reporting is complete, and in developing a monthly calendar for each individual. They provide leadership and support to front line staff, helping develop effective strategies to support individuals, and ensuring team members are in good relationship with one another.

Day Support Worker
This is a full time, position focused on the day to day, hands on support of individuals who attend a day program. Support occurs in group settings where two to four individuals may be supported together. A typical day would include things like supporting individuals to participate in community activities (educational programs and recreation/leisure activities), or facilitating on-site activities like crafts, music, educational/life skills training. In this role, staff have an opportunity to develop strong relationships with adults with developmental disabilities, and support them in achieving personal goals that are a part of developing independence, and improving quality of life.

Outreach Worker
Outreach workers work both part time and full time. They provide day to day support to adults with developmental disabilities, on a one to one basis. Activities are highly individualized to the person being supported. Generally, activities focus on the development of life skills, and community access. They might be supporting someone in a volunteer position, helping them to access recreational activities, or helping an individual to discover community resources that are relevant to their interests and personal goals. In this position, the worker has a high level of independence, as support occurs in the community and is not based in a facility where they would have more regular involvement with other staff members. Generally, they will work closely with the family or support home of the individual to ensure a strong team approach to support.